In the long-term practice of transport and operation, countries around the world have accumulated extensive experience in transport organization. With both technical and management means, they have been continuously optimizing the allocation of transport resources, improving transport efficiency, and unleashing untapped transport productivity, thus continuously creating greater economic benefits. The development of railway operation and service technology in the future will mainly be reflected in the following three aspects.
Railway enterprises around the world have always attached great importance to the role of transport organizations and services in improving the capacity of railway passenger and freight transport. In the future, they will continue to explore technological innovations. With the adoption of advanced means such as bio identification, intelligent vehicle positioning and data transmission, they will innovate the method of developing transport organization plans, optimize the organization mode of railway passenger and freight transport, continuously improve traffic control, and formulate better passenger and freight transport organization plans suited for the transport conditions of various countries. The efforts are to foster powerful transport capacity, improve the service quality of railway passenger and freight transport and increase market competitiveness, creating greater economic benefits. Flexible transport organization technology (pricing and door-to-door transport alike) aimed at improving the adaptability of railway market will still be the research focus of railway operators all over the world.
With the increasingly complicated changes in the market environment, railway operators are facing increasingly severe challenges in ensuring the stable expectations of railway activities, the relative balance between supply and demand, the accurate prediction and detailed management of expenditures, and the steady improvement of profitability, etc. Going forward, railways worldwide will continue to study and utilize advanced technologies of statistics, calculation and analysis to improve the real-time collection and analysis capability of a large amount of data, and provide decision-making and technical support for railway operators to adapt to environmental changes and improve operation and management.
In terms of passenger transport, with the wider application of information and intelligent technologies, passenger services will be more customized, more convenient and more comfortable. With focus on the whole process of passenger travel and station-train services, the railway industry has developed and applied new passenger service systems (such as ticketing, payment, shopping, commerce, information, security check and check-in systems) and mobile APP, greatly improving the convenience of HSR services. That aside, the studies on riding comfort and the development of entertainment facilities will meet the demands of passengers like never before. In addition, railway sectors around the world are building value-added service platforms to expand its service portfolio, therefore relevant studies are still of great significance.
